WELCOME
At Works Consulting, we know retail and creative business inside and out, borrowing from the best practices of one environment to make the other more successful.
We have a deep focus on customer happiness, with a fierce concentration on your organization’s vision and mission. We don’t just focus on short-term success, we help you put best practices in place that will help you grow and thrive over the long run.
WELCOME
At Works Consulting, we know retail and creative business inside and out, borrowing from the best practices of one environment to make the other more successful.
We have a deep focus on customer happiness, with a fierce concentration on your organization’s vision and mission. We don’t just focus on short-term success, we help you put best practices in place that will help you grow and thrive over the long run.
Smart
Making mistakes costs time and money. You want to make a profit but are unclear how best to go about that. Works Consulting offers daily guidance, coaching and consulting from expert industry leaders with a track record of success in both retail and creative environments.
Sustainable
Details involved in a retail business or other creative business can be overwhelming. Let Works Consulting train staff and volunteers to be your biggest advocates and leaders. We offer programs that will coach your team on company vision, mission, retail planning, design, product selection, budgeting, buying, store launch, hiring and staffing, volunteer programs, daily operations, retail best practices, and profit improvement.
For creative entrepreneurs, we coach on entrepreneurial vision and mission, business start-up, daily operations, business best practices, hiring, staffing, profit improvement, professional development, goal setting, accountability communication skills, and relationship building.
Profitable
With experienced and empathetic guidance from someone who has “been there, done that” your retail business or artistic career will soar. Pair this with unpretentious, approachable advice and coaching, and you have a recipe for increased profitability. Avoid costly mistakes and smoothly run your business with happy, productive staff and volunteers while gaining the confidence to move toward your financial goals.
Creativity, Joy, Profitability – Since 1993
Our core belief is that beauty, creativity, joy, efficiency and profitability are integral parts of every successful retail store and creative business.
Principal Miriam Works brings thirty years of experience in retail and creative businesses. Known for her educational hands-on approach, Miriam has supported the growth of clients throughout the United States.
The Works Consulting team includes a trusted group of professionals who can tackle even the most difficult of challenges you are facing with your business or creative entrepreneurial efforts.
Our team of experts in merchandising, bookkeeping, program management and business development are ready and waiting for you.
Museums & NonProfits
Specialty Retailers
Creative Businesses
Services for Retailers
Our services are individually crafted to suit your vision and budget. Works Consulting specializes in programs that are ideal for museums, hospital, and libraries to nonprofit organizations and independent retailers.
Services for Creatives
For entrepreneurs in creative fields such as visual, literary, design and architecture, it is critical to develop skills and know-how that can help navigate professional relationships and grow a creative career or business.
Featured Clients
Our Work
From small creative businesses and entrepreneurs to non-profits we have a long history of supporting businesses that strive for community engagement, social good, and creative expression. Take a moment to review our testimonials and client case studies for yourself and see what all the fuss is about.
“Miriam Works is just the person you need if you are in the retail business. She has a wealth of experience in museum stores and specialty retail! Moreover, she has a trained eye and passion for helping her clients get the most out of every square inch of opportunity. If you are looking for a high energy, well-informed store consultant, Miriam should be on your list.”
Barbara Earl Thomas
Executive Director / Northwest African American Museum
“We were incredibly fortunate to have Miriam’s experience, insight and guidance. Throughout the design process, negotiations with the architects, delays, sidetracks, and a myriad of other challenges, she balanced the criteria for a successful shop with our mission, working well with everyone–the architectural team, Friends’ board, staff and volunteers. Miriam skillfully deals with every challenge and dilemma with grace, good humor and a fresh solution.”
Betsy Graef
Board President / Friends of the Seattle Public Library
“Works Consulting developed an updated buying and merchandising approach, a budget system to control costs and inventory, a new management model, facilitating the hiring and training of a new management team, improved communication between Gallery management and the Auxiliary and a supportive atmosphere for the Gallery’s volunteer staff. Miriam was a valuable force for change during a time of major transition and would be an asset to any organization.”